Answer common questions
Opening hours, services, location, and booking rules come from approved materials. Your team repeats fewer basic answers and customers can get information outside office hours.
A chatbot works on your website or in a messenger: it answers from your materials, clarifies customer needs, and sends information to connected systems. We agree its rules and when a person takes over.
Opening hours, services, location, and booking rules come from approved materials. Your team repeats fewer basic answers and customers can get information outside office hours.
The agent asks for the service, contact information, and requirements. A manager receives a prepared enquiry and can move straight to the relevant details.
With an integration, an agent can create a CRM enquiry or check availability. A booking is only confirmed after the booking system returns a successful response.
Complaints, unusual terms, and questions without verified answers go to a manager. A summary travels with the conversation so customers do not have to repeat everything.
Let’s discuss your idea, scope, and budget. The first consultation is free.